Well I have been in contact with American Express for several days and several phone calls all after trying to do a good thing and pay off the balance of Justin's school loan that was on that card...We cancelled the card after I had made the final payment so that we could get the AmEx TruEarnings card that is linked to costco....yada yada...yada. None of it worked. They wanted a check to pay the balance, and the account I used doesn't have checks so THEY looked up the routing number of the bank to make the payment that way. In short, the account wasn't the right one or something and I got a letter in the mail saying basically the payment made was unsuccessful. AND on top of not paying off the card now no payment has been recorded. So I called again to make the payment and it was again unsuccessful, so I called today to talk to them and now my balance is 100 dollars more than when I started because they are considering the payments I tried to make "returned checks".....ahaahhhhhh. Now trying to be responsible has made me a really big headache, so much for trying to get debt free... Because we cancelled the card I can't log in online and I can't fix it because the card is only in Justin's name. So he gets to call them and give me authorization to manage the account just like I could before we cancelled the card. bla bla bla.... this is how my morning went... now it is 11am and we still haven't left the house for our other errands and this matter still hasn't been resolved and the kids are already melting down. yeah for our team. KIDS- 1 MOM-0
Taylor's birth certificate came in the mail yesterday and and Justin birthday is wrong on it so now I get to call them.... BIG SMILE.
Taking Care of Your Joints
5 years ago
5 comments:
Ugh Jennis! That's awful!! Credit Cards - anyone that wants your money really - can be the most ginormous hassle ever. I'm sorry! But the good news is that when it's all said and done you can be that much more debt free. PS We had a great time visiting with you on Monday! Can't wait for the next one!
Jenna
UGH! Do you want me to kick them for you! That completely sucks! I'm so sorry it's being all crazy for you.
Oh, Jenn. Life just keeps throwing lemons at you. I will be in this weekend to help you make lemonade.
Keep pushing through!
If it helps my kids are out of control. At least my control anyway.
See you later!
I"ve had similar experiences when trying to do the right thing ends up causing more trouble than the original thing.
Oh Jen- sounds like you're having a miserable time. It sounds like something that would happen to me, not you! :o) I hope you get it all worked out. Sorry it's so frustrating!!!
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